Antivirus Security Virus Removal

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antivirus security virus removal

Learn how to shield your computer from today s Internet threats with advanced virus removal and virus protection technologies from Norton AntiVirus software.

Antivirus Security Pro

Benefits for You

System Requirements

Actively protects you from viruses, identity theft and social media dangers

Insight identifies which files and applications are safe and which are dangerous, using the combined feedback of more than 175 million Norton users.

Norton Community Watch tracks virtually every file on the Internet for comprehensive global threat monitoring.

SONAR Behavioral Protection detects the signs that a file is dangerous to proactively protect you from never-before-seen threats.

Internet Protection System scours websites and social networking sites for suspicious links and content to identify the latest social networking scams.

Download Insight and IP Address Insight prevent you from downloading files from websites that have a low reputation score within the Norton user community.

Live 24x7 Threat Monitoring is backed by a network of Norton users who serve as your own personal Neighborhood Watch group.

Scam Insight reviews a website s reputation and lets you know if it s safe to enter your personal information.

Anti-phishing Technology blocks fraudulent phishing sites set up to steal your personal information.

Identity Safe remembers, secures and automatically enters your usernames and passwords for you, so they can t be lost or stolen.

Safe Web tells you if a website is unsafe before you visit it and it s too late.

Safe Web for Facebook scans your Facebook Wall and News Feed for URLs containing security threats, such as phishing sites, malicious downloads and links to unsafe external sites.

Network mapping and monitoring shows all the devices connected to your home network, so you can spot uninvited guests using your wireless connection and/or eavesdropping on you.

Automatic, silent updates keep you one step ahead of new threats and those not yet invented

Automatic product downloads and installations when you re not using your computer ensure your protection is always up to date.

Norton Pulse updates virus definitions every 5 to 15 minutes without disrupting your work or play.

Insight Optimized File Copy identifies safe files and only scans unknown files.

Built-in Intelligence maximizes battery life by putting off non-critical activities until you are plugged in and out of full-screen mode.

Norton Management enables easy single-password access to all Norton cloud-based applications and Web properties – to update, renew, fix or install Norton – including Norton Management, Norton Anti-Theft, Norton Family and Identity Safe.

Windows 8 Compatibility touch-friendly support works equally well in keyboard and mouse environments.

Deep-cleansing tools scour and disinfect even the nastiest infections that lesser products miss

Norton Power Eraser scrubs your computer of deeply embedded, difficult-to-remove infections.

Norton Bootable Recovery Tool creates an emergency rescue CD, DVD or USB that gets your PC running like new, even if it s so infected it won t start up.

Windows 8 App remediation scans Windows 8 apps for threats and removes them.

FREE SUPPORT 24/7. Symantec provides free 24x7 chat, and phone support for a period of one year from initial product installation. Updating to the latest product version may be required to access support. NortonLive Services sold separately. For full details and to access support, go to

Operating Systems Supported

Microsoft Windows XP 32-bit Home/Professional/Tablet PC/Media Center 32-bit with Service Pack 2 or later

Microsoft Windows Vista 32-bit and 64-bit Starter/Home Basic/Home Premium/Business/Ultimate with Service Pack 1 or later

Microsoft Windows 7 32-bit and 64-bit Starter/Home Basic/Home Premium/Professional/Ultimate

Microsoft Windows 8 and Windows 8 Pro 32-bit and 64-bit

Minimum Hardware Requirements

300 MHz for Microsoft Windows XP, 1 GHz for Microsoft Windows Vista/Microsoft Windows 7/Windows 81

256 MB of RAM

300 MB of available hard disk space

CD-ROM or DVD drive if not installing via electronic download

Email scanning supported for POP3-compatible email clients

Browser Support for Phishing Protection, Safe Search, and Password Management

Microsoft Internet Explorer 7.0 or higher 32-bit only 1,2

Mozilla Firefox 32-bit only 2,3

Google Chrome 2,3

Browser Support for Vulnerability Protection

1Some protection features are not available in Windows 8 style browsing mode.

2As made available by Symantec within your service period.

3Supports current and the most recent previous 32-bit releases.

Norton

Small Business

Enterprise

Partners.

Antivirus Security Pro creates an identifier made up of eight letters or numbers, for example, X7gngpng. It then creates a folder with this name under the APPDATA or directory. It creates the following files in this directory:

. exe - a copy of itself

. ico - an icon file

. in or. in - a data file

. lg or. lg - a data file

. exe.manifest - a data file

serv.bat

- a MS DOS batch script that changes the registry and stops services. It might also be detected as Rogue:Win32/Winwebsec

Examples of these files are:

Antivirus Security Pro creates the following registry entry to ensure that it runs each time you start your PC:

In subkey: HKLM SOFTWARE Microsoft Windows CurrentVersion Run

Sets value: AS2014

With data: For example, APPDATA X7gngpng X7gngpng.exe DATA

It creates a desktop shortcut with the file name desktop folder Antivirus Security Pro.lnk, which looks like the following:

It also creates a URL shortcut on the desktop with the file name desktop folder Antivirus Security Pro support.url:

It creates a shortcut in href https://www.microsoft.com/security/portal/mmpc/shared/variables.aspx startmenu target _blank Programs Antivirus Security Pro Antivirus Security Pro.lnk.

It creates a URL shortcut in href https://www.microsoft.com/security/portal/mmpc/shared/variables.aspx startmenu target _blank Programs Antivirus Security Pro Antivirus Security Pro support.url:

Payload

Displays a fake scanner

Antivirus Security Pro

dos a fake scan of your PC. It then falsely claims that a number of files on your PC are infected with malware. It tells you that you need to pay money to register the program if you want to clean the reported infections.

Some examples of the interface, fake alerts, fake scanning results, and pop-ups are shown below:

might show a user interface in English, French, German, Italian, Portuguese, or Spanish. However, the details of the threats detected are always reported in English. The following shows the Italian version of the user interface:

Stops processes

can stop you from launching applications by blocking the process. It will show you a message that falsely claims that the process is infected. It continues to monitor all running processes, and might stop any new process when it is launched.

It will stop any process unless it has one of the following file names:

aeadisrv.exe

alg.exe

audiodg.exe

cleaner.exe

conhost.exe

csrss.exe

ctfmon.exe

dllhost.exe

driverquery.exe

dumprep.exe

dwm.exe

dwwin.exe

explorer.exe

httpd.exe

iastordatamgrsvc.exe

ie4uinit.exe

iedw.exe

ieuser.exe

iexplore.exe

iexplorer.exe

livesp.exe

lsass.exe

lsm.exe

makecab.exe

mdnsresponder.exe

mfnsvc.exe

msdtc.exe

nvscpapisvr.exe

nvsvc.exe

nvvsvc.exe

pdagent.exe

ping.exe

reg.exe

relver.exe

rundll32.exe

sc.exe

searchindexer.exe

searchprotocolhost.exe

services.exe

slsvc.exe

smss.exe

snort.exe

spoolsv.exe

svchost.exe

sysdoctor.exe

systeminfo.exe

taskeng.exe

taskhost.exe

userinit.exe

verclsid.exe

vmacthlp.exe

vmtoolsd.exe

werfault.exe

wininit.exe

winlogon.exe

winroute.exe

wmiprvse.exe

wmpnetwk.exe

wscntfy.exe

wuauclt.exe

The following processes will always be stopped; this list includes some Internet browsers:

chrome.exe

cmd.exe

firefox.exe

msconfig.exe

opera.exe

regedit.exe

safari.exe

taskmgr.exe

When it stops a process it shows an image similar to the following:

Stops and disables services

tries to stop the following services, and disable them so that they will not restart when you turn your PC on:

msmpsvc

Microsoft Security Essentials

windefend

Windows Defender

wscsvc

Windows Security Center

wuauserv

Windows Update

It also tries to disable the following service:

luafv

UAC File Virtualization Filter

Changes security settings

might try to change your PC s security settings by making a number of registry modifications.

It tries to disable various Windows Security Center notifications by making the following changes to the registry:

In subkey: HKLM SOFTWARE Microsoft Security Center

In subkey: HKLM SOFTWARE Microsoft Security Center svc

Sets value: AntiVirusDisableNotify

With data: 1

Sets value: AntiVirusOverride

Sets value: FirewallDisableNotify

Sets value: FirewallOverride

Sets value: UpdatesDisableNotify

It tries to prevent the creation of automatic System Restore points by making the following changes to the registry:

In subkey: HKLM SOFTWARE Microsoft Windows NT CurrentVersion SystemRestore

Sets value: RPSessionInterval

With data: 0

It tries to disable User Account Control UAC by making the following changes to the registry:

In subkey: HKLM SOFTWARE Microsoft Windows CurrentVersion policies system

Sets value: EnableLUA

Sets value: EnableVirtualization

It tries to prevent Windows Defender from running at startup by deleting the following registry entries:

Deletes value: Windows Defender

Deletes value: MSASCui

It tries to disable System Protection by removing the following registry key:

HKLM SOFTWARE Microsoft Windows NT CurrentVersion SPP Clients

Closes windows

If you try to open one of the following windows or programs, or if any alerts are displayed by these programs, the rogue might try to close them:

fwcplui_class

Windows Firewall

msascui_class

wscui_class

Blocks access to websites

The rogue might try to block access to some websites, instead showing a page similar to:

Analysis by David Wood.

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