Wd Hd Media Player Hdmi Problem

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HDMI output does not work

I tried all the tricks with settings as well.  No luck.  

But the cutting of 2 mm or so off the HDMI cable shoulder worked.  It now fits further into the HDMI socket in the back of the WDTV.  HDMI output comes up fine now.

Just a note, this cable works perfectly on my DVD and PVR so i know it s not a crap cable.

I was very dubious when i read that cutting works.  Sounded dodgy, but after ringing WDTV support and getting no help i figured it was worth a try.  Support suggested i try a different version of HDMI cable, or keep buying one until i find one that works.  Obviously they know they are out of spec for HDMI cables and it s up to us to fix the problem by finding one that is longer than normal.

Here s a photo of what i did.  The left hand plug is the uncut end that plugs into my TV and the right one plugs into the WDTV. It shows the cut plug and the left over bit.  I used a box cutter or what we call in oz a stanley or craft knife. It was thick plastic but pretty soft. Plug still feels solid in the sheath and doesn t wobble so i reckon it ll save me the hassle of going into town to buy a new one.

This issue is caused by the fact that the WDTV does not meet the mechanical specification for HDMI.  The specification requires no greater than 2mm between the bezel and the connector, but the WDTV has 3mm.  I strongly suggest that WDTV fix this issue or they may face losing their HDMI certification.

351.msg12436 msg12436

It works.. CUT 2 ml of the plastic NOT THE CONECTOR and the conector itself becomes larger, therefore plugin deeper into the WD and it works, i used a craft knife, the one to cut boxes about a 1- 3 depending on brand. im using a 10 dollar hdmi 1.3 cable made in china lol. what a crazy and jet efective solution to this uncomon problem. Wd should be ashamed about this issue. Cutting the plastic is very easy by the way but only 2milimeter, cut any longer and you will loose the conector..

WD TV Live HD Media Player WDBHG70000NBK-VESN : Wirelessly stream the latest movies, hit TV shows, Internet entertainment, and your personal media.

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DC in JackHD CompatibleIs HD-Ready

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